I’d be afraid that you’ll lose all your winnings until you manage to meet the unknown wagering requirement. The support have told me 3 or 4 times “you need to wager 40usd more then you can withdraw”, so I wager that plus some, and still no withdrawal. I have more than 1x over my deposit and keep being told i need to wager more to withdraw, but after asking countless times they cannot tell me an amount i need to wager to “unlock” my withdrawal.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The player struggles to withdraw his balance as he has multiple accounts. The complaint was closed as the casino provided us evidence that the player has been paid out.
The player from Australia was blocked without further explanation. The complaint was closed as resolved after the casino and the player made a deal and the player received the promised money. The player from Australia shares their financial activity at ViperSpin casino, revealing a total deposit of $56,734 and $18,650 withdrawn, resulting in a loss of $38,084.
We have been incredibly generous in what we’ve given you, one that I can assure you majority of online casinos would not do. So I you have paid me $4,554 you gave 1.4K in bonus which I never won or withdrew from I think 3k is fair, your casino still is coming out on top buy miles with my winnings you have taken, and also all my recent deposit. I just very tired and would like to put this to bed please. Roman had explained to me that my viper spin casino winnings cannot be paid out due to the breach, however told me that all my deposits on my secondary account will be refunds as a courtesy made as if it sound like they were doing me a favour. My initial deposit I have made equivalent to around $4,600.00 so I had agree to them term think that that’s the best result I was going to receive. We feel it’s fair to offer the player a refund of deposits, which is a lot more then most would do.
All you are doing is trying to convince people that you are doing the right thing when actually you are keeping the truth to yourselves because you don’t want to pay me. The last time I used this account you will see there was a lot more then 80k in there. My account was approved successfully and happy to prove my identity again to eliminate that excuse. Also Adam, since when does a casino ever decide not to pay someone because they are that concerned about there well-being. I have reviewed your case and will contact the casino to see if I can help. If there’s any relevant communication, please forward it to
I would also expect that if the casino is overwhelmed, they are simply too busy to verify every newly registered player. Statistics on the tool will sometimes be flagged if they appear to be unusual. Unusual statistics are ones that are outside certain ranges that we consider to be normal. Flagged stats are usually the result of a limited number of spins having been played on a game, but this is not always the case. Sometimes, even games with a large number of tracked spins have flagged stats. Although they appear to be unusual, these are accurate reflections of the spins that have been played on the game.
The evaluation you can see above is an overall user feedback score based on all submitted reviews. Viperspin Casino has enough safety measures in place to keep players safe and secure. A valid gambling licence issued by the Curacao Gambling Authority means some laws and regulations are being obeyed at all times. Live casinos are there to recreate the feeling of being at a real-life casino. You will feel as if you are actually at a real casino but from the comfort of your own home. Live games are also available on mobile devices too which is amazing too.
Based on all the evidence that has been provided by both parties, the decision has been made to discontinue our investigation of this complaint. After reviewing all the information provided, I would like to summarize this case. Trent, the bet logs are literally on the gaming provider…
ViperSpin doesn’t accept players from the UK so I don’t really understand how you can have any experience with them. As yu can see, every time any player accuses any casino of “being a scam”, we encourage the player to submit the complaint, so the real problem can be detected and investigated. Well, no wonder there is still no submitted complaint from this player so far. Hi Radka, I have already spoken to Adam regarding this a personal attack was done last night on our casino and this guy is one of the people that were on this post. I did send Adam full information but allowing people to slander the casino is a bit unfair.
The complaint was resolved as the player received his money. For users looking to compare similar casino bonuses to ViperWin Casino, we have created a unique bonus comparison block to simplify the offerings of other great online casino operators. These similar casino bonuses often match in terms of welcome bonuses, free spins, and wagering requirements, providing players with comparable value and promotional benefits. By reviewing these options, users can make informed decisions on where to play, ensuring they receive the most favorable and exciting offers available in the market. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. Hi, I’m Courtney, the Webmaster at No Deposit Kings – We provide visitors with free and easy access to real money casino gaming thanks to no deposit casino bonuses offered by our hand-picked selection of online casinos.
Nick will leave this complaint open for you, but now I have nothing further to say to you. The mistake is your post code is incorrect and accounting have picked it up. Rather then argue with me, or my team all you needed to do was fix it then your withdrawal could be accepted but you choose to make 7 new posts just going on, and on, and on.
You further mentioned that you had proof showing your balance at the time your account was closed was much higher but were unable to provide this. We have told Adam we are happy to pay the $2,500 AUD difference which will be $12,500 AUD in total that you have deposited. $10,000 AUD being what you’ve already withdrawn + $2,500 AUD.
Hi Adam, you and ourselves both know any player that opens a duplicate account would be seized by any casino. I agree that limits are quite low, and can also imagine that you feel the VIP status is a joke now. I definitely appreciate the fact, that you come and shared your experience. Kindly check all factors in advance next time, if you come across this review, you’ll see that it is a small international casino with small revenues. If you’re after an entertaining experience, search out a game with a high hit rate.
I have had an account with Viperspin for a bit over a year I am sure, not sure exactly month and date but i know i made the account around november last year. And ever since the start of gambling i have had my account verified since i had knowladge about online gambling and is something i took interest in. So i know if i win and i havent been verified its gonna cause extra headache for me to get the money so i have been verified before even making first deposite. Let’s read what other players wrote about ViperSpin Casino. If you are also ready to share your own experience, please do not hesitate to let us know about this online casino’s positive and negative qualities. The desktop versions of all of the games at Viperspin Casino are compatible with iOS and Android, and you may play them on your mobile device by visiting the casino’s website using a mobile browser.
We recommend that you upgrade your device’s software to the newest version in order to prevent it from crashing or freezing up on you. A mobile responsive website is an absolute must in this day and age. A huge number of people gamble on their phones and tablets nowadays. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ViperSpin Casino.
So when I actually got a decent win for once to me it seemed like Viperspin wanted to get out of rightfully paying me. Respectfully I believed that I done nothing wrong of the nature in a malicious or indicative manner, my self have a duplicate account was due to the fact that I could get into my original account anymore. It is unfortunate that the duplicate account was not detected straight away. We firmly believe that these checks work better if they are implemented at the point of registering an account, but this is not the current standard throughout the industry. As mentioned previously, we thoroughly disagree with any winnings being confiscated for the reason of “responsible gambling”.
Thank you very much, trent1, for providing all the necessary information. I will now transfer your complaint to my colleague Adam () who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future. How said my colleague Daniel, if it will be not solved in short period.
